Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Gundelfinger

Lancaster

Summary

Dynamic pharmacy professional with proven expertise at Risch Drug Store, excelling in medication dispensing and patient confidentiality. Recognized for optimizing workflow and enhancing productivity through effective team collaboration and problem-solving skills. Committed to maintaining high standards of pharmacy ethics while ensuring exceptional customer service and compliance with HIPAA regulations.

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Overview

8
8
years of professional experience

Work History

Pharmacy Technician

Risch Drug Store
01.2025 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

Pharmacy Clerk

Risch Drug Store
11.2020 - Current
  • Verified prescription information prior to entry in pharmacy computer system.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Streamlined pharmacy operations by maintaining a clean and organized work environment.
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
  • Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
  • Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
  • Stocked shelves with medications and other pharmacy items for consistent availability.

Food Runner /Restaurant Server

Papa Boos
05.2017 - 01.2025
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Cultivated warm relationships with regular customers.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Greeted customers and provided outstanding customer service.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.

Education

Associate of Science - Pharmacy

The Ohio State University
Columbus, OH
05-2025

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Prescription filling
  • Supply restocking
  • Insurance verification
  • Pharmacy ethics

Timeline

Pharmacy Technician

Risch Drug Store
01.2025 - Current

Pharmacy Clerk

Risch Drug Store
11.2020 - Current

Food Runner /Restaurant Server

Papa Boos
05.2017 - 01.2025

Associate of Science - Pharmacy

The Ohio State University

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