Samuel Jensrud
Des Moines,IA
Overview
10
10
years of professional experience
Work History
Commercial Manager
CARQUEST
08.2023 - Current
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Strengthened team and organization by recruiting and hiring Number qualified employees.
- Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
- Built relationships with clients to establish new contracts.
Salesperson
Big Barn Harley-Davidson
03.2022 - 08.2023
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Counter Salesperson
NAPA Auto Parts - Genuine Parts
07.2022 - 03.2023
- Built strong rapport with customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
Assistant Manager
Advance Auto Parts
02.2015 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Education
High School Diploma -
Southeast Polk Highschool
Runnells, IA04.2007
Skills
- Operations Management
- Customer Relationship Management
- Contract terms negotiation
- Team Training
- Strategic Sourcing
- Financial Reporting
- Strategic Planning
- Product Management
- Sales Support
- Risk Management
Timeline
Commercial Manager
CARQUEST
08.2023 - Current
Counter Salesperson
NAPA Auto Parts - Genuine Parts
07.2022 - 03.2023
Salesperson
Big Barn Harley-Davidson
03.2022 - 08.2023
Assistant Manager
Advance Auto Parts
02.2015 - 07.2022
High School Diploma -
Southeast Polk Highschool