Samuel Kargbo
Columbus,OH
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead
Taco Bell
Reynoldsburg, OH
04.2021 - 07.2023
- Monitored employee performance and provided feedback on areas for improvement.
- Ensured that all safety protocols were followed at all times.
- Assisted in the training of new employees.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Provided guidance and support to other team members as needed.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Supervised staff during shift changes and ensured transition went smoothly.
- Resolved customer complaints and reported issues to senior management.
Skills
- Operations Monitoring
- Performance Improvement
- Team motivation
- Staff Motivation
- Rules Enforcement
- Employee Training
Certification
Lift Truck Operator Certification
Timeline
Shift Lead
Taco Bell
04.2021 - 07.2023
Lift Truck Operator Certification
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