Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Timeline
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Samuel Klopp

United States

Summary

Highly motivated professional with a results-driven approach and a proven track record in data management, advanced software proficiency, and strategic problem-solving. Skilled in coordinating cross-functional projects, building strong client relationships, and driving revenue growth through effective communication and innovative solutions. My experience in sales and customer service, combined with a strong aptitude for leveraging data, enables me to foster lasting client relationships and consistently meet organizational goals. Currently pursuing a certification in Computer Science to further enhance my technical and analytical capabilities, bringing value to roles in account management, sales development, and financial operations within the software industry.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Accounts Payable Specialist

ATX Auctions Phoenix
United States
03.2024 - Current
  • Processed a high-volume of invoice
  • Resolved billing issues for vendors and customers
  • Reconciled data daily and submit adjustments to ensure accurate reporting
  • Regularly collaborated with the CFO and CEO to review department performance and implement improvement strategies.
  • Investigated disputed invoices and resolved discrepancies through correspondence with customers or vendors.
  • Checked postings and documents for correctness, accuracy and proper coding.

Customer Service Specialist

Inter-Con Security
Santa Barbara, United States
12.2022 - 03.2024
  • Facilitated communication between security personnel and vendors, ensuring accurate reporting and issue resolution.
  • Managed high-volume inbound calls, addressing facility access challenges with efficiency.
  • Streamlined access management processes, improving operational accuracy and consistency.
  • Mentored team members and strengthened employee relationships to enhance team performance.
  • Trained new hires on products, services, and protocols, reducing process gaps and improving onboarding efficiency.

Revenue Audit Clerk

The Point Casino
United States
04.2023 - 08.2023
  • Conducted audits and reconciliations of casino and non-casino revenue streams, ensuring compliance with Title 31 and IRS regulations.
  • Identified and resolved discrepancies, preparing adjustments for accurate financial reporting.
  • Generated detailed master gaming and soft count reports.
  • Participated in meetings with senior leadership regarding strategies for increasing profitability through improved auditing processes.

Junior Accountant | Contract

Rober Half | SBNC
Santa Barbara, United States
10.2021 - 09.2022
  • Posted financial data in Excel spreadsheets and managed inventory effectively.
  • Reduced accounting backlogs by updating accounts and generating timely reports.
  • Reviewed and processed over 50 invoices daily, ensuring accuracy and timeliness.
  • Assisted with month-end closings, journal entries, and donation entries totaling millions of dollars.
  • Streamlined financial workflows using Sage software, enhancing reporting processes.

Accounts Payable Specialist | Contract

Robert Half | Oxford Instruments
Santa Barbara, United States
10.2021 - 09.2022
  • Resolved billing/shipping issues for vendors to ensure smooth operations.
  • Processed high-volume invoices and employee expense reports with accuracy.
  • Updated A/P modules and payment software to maintain system efficiency.
  • Handled month-end closing functions, producing detailed financial reports.
  • Managed multiple projects simultaneously, consistently meeting tight deadlines.

Customer Service Specialist

Moss Motors
Santa Barbara, United States
02.2021 - 10.2021
  • Delivered high-quality customer service for order placement and product inquiries
  • Demonstrating excellent communication skills
  • Played a key role in vendor coordination and billing issue resolution, contributing to improved customer satisfaction and operational efficiency

Server / Bartender

Spherion
Santa Barbara
08.2021 - 08.2021
  • Prepared and distribute Banquet Event Orders
  • Pay attention to quality and freshness of food by changing the pans as required; manage first in first out (FIFO) rotation of cold and hot foods
  • Meeting various catering requests of our many diverse customers

Education

Bachelor's Degree - Finance and Economics

Grand Canyon University
Phoenix, United States
06.2020

Skills

  • Software Proficiency
  • Adaptability
  • Attention to Detail
  • Process Improvement
  • Sales Strategy
  • Analytical
  • Results-Driven
  • Relationship Management
  • Payment coding
  • Data entry

Certification

  • CS50 Introduction to Computer Science, Currently in Progress
  • Data Structures and SQL, Completed

Hobbies and Interests

  • Exploring distant lands
  • Music
  • Sports
  • Art

Languages

  • English
  • Amharic

Timeline

Accounts Payable Specialist

ATX Auctions Phoenix
03.2024 - Current

Revenue Audit Clerk

The Point Casino
04.2023 - 08.2023

Customer Service Specialist

Inter-Con Security
12.2022 - 03.2024

Junior Accountant | Contract

Rober Half | SBNC
10.2021 - 09.2022

Accounts Payable Specialist | Contract

Robert Half | Oxford Instruments
10.2021 - 09.2022

Server / Bartender

Spherion
08.2021 - 08.2021

Customer Service Specialist

Moss Motors
02.2021 - 10.2021

Bachelor's Degree - Finance and Economics

Grand Canyon University
Samuel Klopp