Samuel Lilly
Greeley,CO
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. I am a result-oriented professional with adept leadership skills refined through directing teams in diverse settings. Meticulous attention to detail drives proficiency in logistics operations, expertise in administrative tasks and ensuring smooth organizational workflows. Excels in employee management, fostering a collaborative work environment conducive to productivity and growth. Proven track record of driving operational efficiency and exceeding performance objectives.
Overview
8
8
years of professional experience
Work History
GENERAL MANAGER
Johnstown Dominos
Johnstown, CO
07.2021 - 02.2024
- Increased sales, service performance and customer reviews to the top 5% of the US stores.
- Created a positive work environment by developing a culture that encouraged cohesion among Team members.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Aced Corporate Operation Assessments at 95%.
LEAD DELIVERY DRIVER
Dominos Pizza Inc.
Fort Collins, CO
05.2016 - 07.2021
- Provided courteous customer service by addressing customer concerns promptly and professionally.
- Communicated with patrons and built lasting and loyal business relationships with repeat delivery customers.
- Helped recruit and train new team members.
Education
Udemy
Skills
- Leadership
- People-oriented Management
- Problem-Solving
- Computer Literacy
- Logistics
- Strong Communication
Timeline
GENERAL MANAGER
Johnstown Dominos
07.2021 - 02.2024
LEAD DELIVERY DRIVER
Dominos Pizza Inc.
05.2016 - 07.2021
Udemy
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