Samuel Lombardo
Pittsburgh, PA
Summary
Dynamic Assistant General Manager skilled in staff management, operations management, and employee relations. Proven ability to coach and develop teams to enhance performance and improve guest satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Condado Tacos
Pittsburgh, PA
09.2025 - Current
- Guest Hospitality and providing service to all guests including handling guest complaints.
- Team member coaching and developing.
- Labor control including overtime.
- Dry goods ordering.
- Opening and closing Management duties.
- Interviewing and hiring applicants.
- Running daily shift operations.
- Cash handling and daily deposits.
Assistant Manager, Manager
The Porch at Schenley, The Porch at Upper St. Clair
Pittsburgh, PA
07.2021 - 08.2025
- Guest Hospitality and providing service to all guests including handling guest complaints.
- Team Member coaching and developing.
- Liquor and Labor control including overtime.
- Dry goods and Liquor/Beer/Wine ordering.
- Opening and closing Management duties.
- Interviewing and hiring applicants.
- Budget control and P&L statements.
- Running daily shift operations.
Buffet Supervisor, Sports Bar Assistant GM
Rivers Casino
Pittsburgh, PA
08.2011 - 12.2020
- Guest Hospitality and providing service to all guests including handling guest complaints.
- Team member coaching and developing.
- Created Team member schedules.
- Liquor and Labor control including overtime.
- Dry goods and liquor ordering.
- Opening and closing Management duties.
- Interviewing and hiring applicants.
- Budget control and P&L statements.
- Running daily shift operations.
Server, In Store Trainer, Hourly Shift Manager
Atria's Restaurant And Tavern
Pittsburgh, PA
04.2010 - 07.2011
- Guest Hospitality and providing service to all guests.
- Running daily shift operations.
- Opening and closing management duties.
Hourly SM, Assistant GM, General Manager
Boston Market
Pittsburgh, PA
09.2007 - 04.2010
- Guest Hospitality and providing service to all guests including handling guest complaints.
- Created Team Member schedules.
- Created Manager schedules.
- Labor control including overtime.
- Food inventory and ordering.
- Interviewing and hiring applicants.
- Running daily shift operations.
- Food preparation.
- Opening and closing management duties.
Education
High School Diploma -
Seneca High School
Erie, PANo Degree - Hotel And Restaurant Management
Mercyhurst University
Erie, PASkills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Employee relations
- Training and development background
- Employee scheduling
Certification
ServSafe and RAMP certified.
Timeline
Assistant General Manager
Condado Tacos
09.2025 - Current
Assistant Manager, Manager
The Porch at Schenley, The Porch at Upper St. Clair
07.2021 - 08.2025
Buffet Supervisor, Sports Bar Assistant GM
Rivers Casino
08.2011 - 12.2020
Server, In Store Trainer, Hourly Shift Manager
Atria's Restaurant And Tavern
04.2010 - 07.2011
Hourly SM, Assistant GM, General Manager
Boston Market
09.2007 - 04.2010
High School Diploma -
Seneca High School
No Degree - Hotel And Restaurant Management
Mercyhurst University