Samuel Marin
HOLLYWOOD,FL
Summary
Motivated Valet Supervisor always ready to take on any guest need and support team members. Keeps staff focused, efficient and performing well with hands-on leadership style and effective training skills. Effective at
keeping records updated and consistently enforcing policies.
Knowledgeable professional focused on satisfying customers, protecting vehicles, and minimizing delays. Drives safely to prevent damages or mistakes. Great at putting people at ease and maintaining positive business reputation.
Overview
3
3
years of professional experience
Work History
Valet Parking Supervisor
Reimagined Parking
Fort Lauderdale, FL
08.2021 - Current
- Resolved customer complaints promptly and professionally while maintaining excellent customer relations.
- Monitored customer satisfaction levels and took appropriate action to improve services.
- Managed inventory of supplies needed for the successful operation of the valet parking service.
* Handled customer complaints and inquiries promptly, resolving issues to maintain high customer satisfaction levels.
* Managed parking inventory, tracking the availability and location of parked vehicles to optimize efficiency.
*Generated daily reports on valet operations, including vehicle count, revenue, and any incidents or irregularities.
Education
High School Diploma -
Hollywood Hills High School
Hollywood, FL06-2022
Skills
- Leadership and Team Management
Supervision: Ability to oversee and manage a team of valet attendants
Training: Experience in training staff on proper procedures, safety, and customer service
Motivation: Capability to inspire and motivate the team to perform efficiently - Customer Service Excellence
Communication: Strong verbal communication skills to interact effectively with customers and resolve any issues
Problem-Solving: Ability to address customer complaints and concerns promptly and professionally
Interpersonal Skills: Friendly and approachable demeanor to ensure a positive customer experience
- Operations Management
Time Management: Efficiently managing time to handle peak periods and ensure quick vehicle turnover
Organizational Skills: Keeping track of vehicle locations and managing parking space efficiently
Decision-Making: Making quick, informed decisions to maintain smooth operations - Safety and Compliance
Safety Protocols: Knowledge of vehicle safety procedures and company policies
Attention to Detail: Ensuring all safety and operational standards are met
Compliance: Understanding and enforcing parking regulations and company policies
Timeline
Valet Parking Supervisor
Reimagined Parking
08.2021 - Current
High School Diploma -
Hollywood Hills High School
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