Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Samuel Mesick

Colona,IL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Stays calm under pressure.


Overview

20
20
years of professional experience
1
1
Certification

Work History

Inside Sales Representative

Smith Filter Corporation
05.2012 - 08.2023
  • Answered customers' questions regarding products, prices, and availability and product uses.
  • Estimate or quote price, credit or contract terms and delivery dates.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Set up new accounts.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
  • Used ERP software to maintain detailed contact logs and account records.
  • Helped establish meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Built relationships with customers and community to promote long term business growth.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Attended Search Engine Optimization Training.

Golf Course Groundskeeper

Indian Bluff Golf Course
03.2009 - 04.2012
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
  • Repaired ground structures regularly, sticking to schedules, and meeting facility needs.

Softball Complex Grounds Maintenance

Moline Parks And Recreation
05.2003 - 10.2006
  • Operated mowers, electric clippers and edgers and maintained fresh and groomed grounds for guest enjoyment.
  • Maintained grounds tools and equipment free from mechanical or safety defects and in top operating condition.
  • Cleared public and private areas of debris before and after events.
  • Used trimmers and mowers for grounds maintenance, brush clearing, and field maintenance.
  • Established flexible maintenance schedules to coincide with tournament schedules, weather and patron needs.

Education

Bachelor of Science - Business Management

Western Illinois University
Macomb, IL

Associate of Science - Business Management

Black Hawk College
Moline, IL

Skills

  • Database Management
  • Client Retention
  • Customer Service and Assistance
  • Issue Resolution
  • Sales Expertise
  • Product Knowledge

Accomplishments

  • As Senior Sales Representative, contributed to a continuous fiscal growth throughout my tenure.
  • Helped to establish monthly sales meeting to improve team communication.
  • Received John Deere Harvester Partnership Award for compassionate interactions with fellow students.

Certification

Certified Air Filtration Specialist through National Air Filtration Association.

Timeline

Inside Sales Representative

Smith Filter Corporation
05.2012 - 08.2023

Golf Course Groundskeeper

Indian Bluff Golf Course
03.2009 - 04.2012

Softball Complex Grounds Maintenance

Moline Parks And Recreation
05.2003 - 10.2006

Bachelor of Science - Business Management

Western Illinois University

Associate of Science - Business Management

Black Hawk College
Samuel Mesick