Proactive, customer-orientated retail professional with over 4 years of experience in reputable shops. Received 3 'Passion Awards' for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers.
Overview
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
12.2024 - Current
Delivered food and goods to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Automotive Technician
Champion Ford Edinboro
06.2023 - 07.2024
Performed routine maintenance and repairs on vehicles
Diagnosed and resolved mechanical and electrical issues
Tested and repaired braking and suspension systems
Knowledgeable in engine diagnostics and tune-ups
Skilled in using diagnostic equipment and tools
Maintained accurate records of services and repairs
Provided excellent customer service and communication
Worked collaboratively with a team of technicians to achieve goals
Sales Associate
Country Fair, Inc.
09.2022 - 07.2024
Successfully demonstrated product knowledge and effectively communicated product benefits to customers
Consistently met and exceeded sales targets by providing exceptional customer service
Built and maintained strong relationships with customers to drive repeat business
Managed a high volume of customer inquiries and provided accurate information on products and services
Collaborated with team members to achieve sales goals and improve overall store performance
Assisted in merchandise displays and inventory management to enhance visual appeal and drive sales
Utilized strong problem-solving skills to address customer concerns and ensure satisfaction
Participated in sales training programs to enhance sales techniques and product knowledge