Samuel Reide
Oxnard,CA
Summary
Efficient Leading Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
6
6
years of professional experience
Work History
Server
Brinker Internationl, Chili's Grill & Bar
Oxnard, CA
04.2020 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Delivered food orders promptly and courteously.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided excellent customer service to ensure satisfaction.
Sales Associate
Active Ride Shop
Oxnard, CA
01.2019 - 06.2020
- Answered customer inquiries regarding product features, pricing, and availability.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Associate of Science - Business Administration
California State University, Channel Islands
Camarillo, CA12-2026
Associate of Science - Business Administration
Oxnard College
Oxnard, CA12-2024
Skills
- Customer service
- Sales strategies
- Team collaboration
- Problem solving
- Employee training
- Communication strategy development
- Professionalism
- Excellent communication
- Organizational skills
- Analytical thinking
- Multitasking Abilities
- Problem-solving aptitude
- Trends analysis
- Branding strategy
- Coordinate events
Affiliations
- I love bodybuilding, skateboarding, fitness, basically anything that brings me outdoors and into nature.
- Huge on family involvement, without the foundation and support of my family, I would have nothing.
- Making friends in every aspect of my life, no matter if that's at work, school, outside activities, meeting people is what makes me happy.
Accomplishments
- Maintained a top spot in our statistical data within server analysis at work, never dipping below a 87% server attentiveness, regularly exceeding 95%.
- Graduated with Honors from Oxnard College.
Timeline
Server
Brinker Internationl, Chili's Grill & Bar
04.2020 - Current
Sales Associate
Active Ride Shop
01.2019 - 06.2020
Associate of Science - Business Administration
California State University, Channel Islands
Associate of Science - Business Administration
Oxnard College
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