Samuel Sherman
Frisco,TX
Summary
- Throughout my time with Home Depot I quickly became thoroughly knowledgeable within my first department and worked to achieve a goal of being promoted to a leadership position. After being promoted to leadership, I took on more responsibilities as a Co-Capitan of the safety team for our store, and a certified equipment operator for all heavy machines. I have focused my dedication not only to the two departments I lead, but also to the associates that make everything possible. This position has opened my eyes to a large variety of situations and has allowed me to grow as a leader. It has allowed me to put the customer as well as the company's goals before my own interests to ensure that our store succeeds.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lumber and Building Materials Associate
Home Depot
02.2024 - 07.2024
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Gained significant knowledge of all products stocked in the department.
- Provided specific customer service with extensive knowledge of products and procedures for a large variety of construction driven tasks.
Special Services Lead
Home Depot
07.2024 - Current
- Quickly promoted to a significant position with a large variety of responsibilities.
- Lead two different departments and assist the Department Supervisor with management of team members.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed two teams of 15+ employees, delegated tasks and held each employee accountable for completing assignments.
- Trained new employees on overall company and department-specific policies and procedures.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Education
High School Diploma -
Liberty High School
Frisco, TX05-2024
Skills
- Interactive communication skills
- Leadership skills
- Decisiveness
- Conflict de-escalation
- Employee performance evaluation
- Goals and performance
- Relationship building and management
- Rules and regulations
- Department leadership
Accomplishments
Twice Awarded Home Depot associate of the month
Six Homer Awards for representing company core values
Quickly promoted within minimum promotion period
Certification
OSHA 10 Construction Certified
Heavy Equipment Certified through Home Depot
Timeline
Special Services Lead
Home Depot
07.2024 - Current
Lumber and Building Materials Associate
Home Depot
02.2024 - 07.2024
High School Diploma -
Liberty High School
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