Samuel C. Burgess Jr

Supervised and coordinated security staff during shifts, ensuring safety for members and guests.

• Monitored club premises through surveillance systems and routine patrols for security integrity.
• Responded to incidents and emergencies with professionalism and urgency.
• Maintained detailed incident reports and shift logs for accountability.
• Trained new security team members on safety protocols and emergency response procedures.
• Collaborated with management and departments to enhance event security and crowd control.

• Executed store opening and closing procedures, including register setup and product verification.
• Managed bar inventory, restocked supplies, and placed orders efficiently.
• Memorized ingredients and recipes for 20 specialty drinks to enhance service quality.
• Trained new team members using positive reinforcement and respectful coaching methods.
• Maintained cleanliness of counters, machines, utensils, and seating areas daily.
• Resolved customer inquiries and complaints to ensure satisfaction.
• Conducted accurate cash audits at end of each shift to maintain accountability.

• Managed bar inventory, refreshed supplies, and initiated timely orders.
• Processed credit card payment batches, balanced tills, and prepared bank deposits.
• Ensured compliance with safety requirements for alcohol service and maintained a list of ride services for inebriated customers.
• Maintained facility adherence to health codes, sanitation standards, and licensing regulations.
• Coordinated notifications to management regarding inventory needs, including liquor and paper goods.
• Cleaned shelving, mixers, cups, blenders, and soda guns to ensure hygiene standards.