Summary
Overview
Work History
Education
Skills
Timeline
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SAMUGABO J RUPIYA

Bangor,ME

Summary

Dynamic care-home manager at Legends Residential Home Care with expertise in healthcare administration and organizational leadership. Enhanced patient care through effective care plans and interdisciplinary collaboration. Proven track record in personnel management and quality improvement, ensuring compliance with regulations while fostering a positive environment for both staff and residents.

Overview

19
19
years of professional experience

Work History

Care-home-manager

Legends Residential Home Care
04.2022 - Current
  • Optimized staffing models for efficient personnel scheduling that balanced employee needs with facility requirements.
  • Served as an advocate for resident rights, addressing any concerns or grievances promptly and ensuring fair resolution.
  • Handled employee write-up documentation and incident reports to actualize corrective action plans and deliver solutions.
  • Maintained strong knowledge of applicable governing requirements and submitted documentation and reports in accordance with home care programs.
  • Improved patient care by implementing effective care plans and coordinating interdisciplinary team meetings.
  • Maintained accurate documentation of all relevant information, including licensure renewals, annual surveys, and corrective action plans, to ensure ongoing compliance with state regulations.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Collaborated with healthcare professionals to develop personalized care plans for residents' needs.

Assistant Manager

The Wood Group
07.2019 - 01.2022
  • Supervised staff performance, providing constructive feedback to promote development.
  • Managed scheduling and resource allocation to optimize productivity across teams.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Lawyer

Rwanda Bar
06.2006 - 05.2018
  • Represented clients in court proceedings, advocating for their interests while adhering to ethical standards.
  • Provided legal counsel on complex litigation matters, ensuring compliance with local laws and regulations.
  • Prepared and reviewed contracts and other legal documents following applicable regulations.
  • Represented clients in court proceedings, hearings and arbitrations.
  • Advised clients on variety of legal matters, including corporate governance, intellectual property, labor law and taxation.
  • Built lasting relationships with clients by demonstrating integrity, dedication, and a genuine commitment to their success.
  • Prepared and filed pleadings, motions and other legal documents in court proceedings.

Education

Master of Arts - Law Studies

Rwanda National University
09-2005

High School Diploma -

KASAI Institute
Democratic Republic Of Congo (DRC) NYUNZU-SHABA
07-1994

Skills

  • Organizational leadership
  • Operations management
  • Quality improvement
  • Personnel management
  • Healthcare administration
  • Resident care
  • Human resources management
  • Customer service
  • Attention to detail

Timeline

Care-home-manager

Legends Residential Home Care
04.2022 - Current

Assistant Manager

The Wood Group
07.2019 - 01.2022

Lawyer

Rwanda Bar
06.2006 - 05.2018

Master of Arts - Law Studies

Rwanda National University

High School Diploma -

KASAI Institute

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SAMUGABO J RUPIYA