San Thida
Queens
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Bengal Tiger Indian Food
10.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training to new servers.
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Educational Consultant
Expert Education & Visa Service
09.2021 - 06.2023
- Provided guidance and support to students in the development of individualized academic plans.
- Facilitated student and parent meetings to discuss educational goals, progress and challenges.
- Advised parents on options available for their children's post-secondary education including college or university selection criteria.
- Managing educational Events
Education
BBA - Business
Borough of Manhattan Community College of The City University of New York
New York, NY12-2027
Skills
- Relationship Management
- Guest Relations Management
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
Accomplishments
Helped Boost sales of my previous work place
Languages
burmese
Native/ Bilingual
Nepali
Full Professional
English
Full Professional
Hindi
Professional
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
References
References available upon request.
Timeline
Server
Bengal Tiger Indian Food
10.2023 - Current
Educational Consultant
Expert Education & Visa Service
09.2021 - 06.2023
BBA - Business
Borough of Manhattan Community College of The City University of New York
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