Sana Gulwaiz
Psych Plus
Naperville,IL
2
Languages
1
Certification
17
years of professional experience
Dedicated Medical Assistant with strong skills in customer service and clinical documentation. Experience in managing electronic prescription transmissions and ensuring compliance with HIPAA regulations to support high-quality patient care.
Work History
Medical Assistant
6 Months- Assisted in patient intake processes and maintained accurate medical records.
- Transmitting controlled substance prescriptions electronically to the provider for approval,
- Sending refills administered IntraMuscular Injections
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Took 30+ Inbound calls a day from all over the states to schedule virtual appointments with the Psychiatrist.
Finance Assistant
5 Years 10 Months- Managed accounts payable and receivable processes, ensuring timely payments and accurate record-keeping.
- Processed daily financial transactions in support of finance team objectives.
- Increased efficiency with thorough maintenance of financial records and documentation.
- worked with different banks for the approval of the loan
- Managed and responded to correspondence and inquiries from customers and vendors.
Flooring Associate
3 Years 2 Months- Resolved customer inquiries and complaints efficiently, improving overall service delivery.
- Assisted in coordinating product deliveries and installations, ensuring timely completion of projects.
- Provided comprehensive quotes for clients, detailing product costs, installation fees, and any additional charges or services related to their flooring project.
- Managed 30+ Installers and assigned them with their location sites and flooring installation jobs.
- Enhanced customer satisfaction by providing timely and accurate product information for flooring needs.
Caregiver
4 Years 10 Months- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Implemented effective communication strategies with families, fostering strong relationships and support networks.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted patients with self-administered medications.
Education
Medical Assistant
Associate of Arts
Skills
Patient scheduling
HIPAA compliance
Medical terminology knowledge
Clinical documentation
Immunization administration
Customer service
Certification
- CMA - Certified Medical Assistant
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Medical Assistant
Psych Plus
02.2026 - CurrentRead More
Finance Assistant
A-1 Motors
03.2020 - 01.2026Read More
Flooring Associate
GS Floor Designs
06.2016 - 08.2019Read More
Caregiver
Maggies Health Care Providers
03.2009 - 01.2014Read More
Chicago School OF Phlebotomy
Medical Assistant
Read More
William Rainey Harper College
Associate of Arts
Read More