Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sana Shams

Seattle,WA

Summary

Professional server and hospitality team member with experience in time management, guest communication, POS systems, ultimately delivering accurate service and positive dining experiences in fast-paced settings.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Server

Outback Steakhouse
Lacey, Washington
01.2026 - Current
  • Provided exceptional service to high volume of daily customers.
  • Used upselling techniques to recommend additional items and promote products based on customer preferences.
  • Recorded orders accurately in POS system for kitchen and bar.
  • Managed opening and closing tasks to ensure a well-prepared dining environment. such as setting up the dining area, restocking supplies.

Takeaway/Expo Runner

Outback Steakhouse
Lacey, Washington
04.2025 - 01.2026
  • Organized food runs and staged completed orders for timely service.
  • Coordinated kitchen tickets and communicated order changes with line cooks.
  • Organized food runs and completed orders for timely service.
  • Packaged high volume of takeaway orders

Hostess

Outback Steakhouse
Lacey, Washington
02.2024 - 04.2025
  • Greeted guests at Outback Steakhouse entrance and managed warm first impressions.
  • Seated parties based on server availability and dining room flow.
  • Organized waitlist and reservation seating for busy service periods.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.

Education

Associate of Science - Cell Biology

South Puget Sound Community College
Olympia, WA
06-2026

High School Diploma -

North Thurston High School
Lacey, WA
06-2026

Some College (No Degree) - Biochemistry

University of Washington
Seattle, WA
10-2026

Skills

  • Order management
  • Time management
  • Efficient
  • Attentive
  • Problem-Solving
  • Communication skills

Certification

  • Food Handlers Permit
  • Liquor License

Timeline

Server

Outback Steakhouse
01.2026 - Current

Takeaway/Expo Runner

Outback Steakhouse
04.2025 - 01.2026

Hostess

Outback Steakhouse
02.2024 - 04.2025

Associate of Science - Cell Biology

South Puget Sound Community College

High School Diploma -

North Thurston High School

Some College (No Degree) - Biochemistry

University of Washington
Sana Shams