Sanaa Ingram
Philadelphia,PA
Summary
Proven customer service expert with a strong background in cash handling and problem-solving, honed at My Dad's Restaurant. Demonstrated ability to maintain accurate financial records and enhance customer satisfaction through exceptional service and empathy. Skilled in efficiently managing time and resources, ensuring a professional and courteous environment for all patrons.
Overview
5
5
years of professional experience
Work History
Cashier
My Dads Resturant
01.2020 - Current
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Mast Community Charter School Ll
6501 New State Rd, Philadelphia, PA 1913506-2027
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Order Taking
- Professionalism and Courtesy
- Basic Math Competence
- Refunds and exchanges
- Problem-Solving
Timeline
Cashier
My Dads Resturant
01.2020 - Current
High School Diploma -
Mast Community Charter School Ll
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