Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sanaa N. Lee

South Windsor,CT

Summary

Experienced Assistant Store Manager skilled in team leadership and operational management. Proven track record of delivering exceptional customer service and communication. Proficient in driving performance compliance with industry regulations.

Overview

3
3
years of professional experience

Work History

Assistant Store Manager

Party City
Manchester, Connecticut
09.2023 - 08.2024
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.

Cashier

Part City
Manchester, Connecticut
09.2021 - 09.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

Some College (No Degree) - Psychology

North Carolina A & T State University
Greensboro, NC

Some College (No Degree) - Psychology

Central Connecticut State University
New Britain, CT

Skills

  • Department Oversight
  • Stock management
  • Store Organization
  • Operations Oversight
  • Customer Relations
  • Business Development
  • Mentoring and Coaching
  • Customer experience
  • Team Management

Timeline

Assistant Store Manager

Party City
09.2023 - 08.2024

Cashier

Part City
09.2021 - 09.2023

Some College (No Degree) - Psychology

North Carolina A & T State University

Some College (No Degree) - Psychology

Central Connecticut State University

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Sanaa N. Lee