Sanai Brown
Davie
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed as a Store General Manager at Se7en Couture. Proven ability to enhance guest engagement and improve performance through effective team collaboration and training. Experienced in cash handling and inventory control, ensuring operational excellence and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Server
Lesters Diner
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Store General Manager
Se7en Couture
01.2020 - Current
- Overlooked inventory to ensure accurate stock levels, minimize excess inventory, and reduce carrying costs.
- Managed team by providing leadership, direction and continued development opportunities.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
Education
Associate of Science - Sonography
Broward College
Fort Lauderdale, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Team collaboration
- Quality control
- Performance improvement
Timeline
Server
Lesters Diner
09.2023 - Current
Store General Manager
Se7en Couture
01.2020 - Current
Associate of Science - Sonography
Broward College
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