Sanai Howell
Willingboro,NJ
Summary
Skilled professional with a strong foundation in customer service and a proven capacity for multitasking. Dedicated to elevating customer interactions through responsive service and effective solutions. Actively pursuing roles to further develop skills in the healthcare field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Desk service Representative
Kean University
01.2023 - Current
- Maintained a safe environment for employees and visitors by regularly patrolling the premises and addressing potential security concerns.
- Contributed to a positive workplace atmosphere by professionally greeting guests, answering inquiries, and providing assistance when needed.
Intern for Learning Commons
Libary
Union, NJ
05.2025 - 08.2025
- Facilitated creation of digital flyers for library events.
- Provided constructive feedback on necessary updates.
Internship for Counseling Office
Wenzhou-kean University
China
06.2025 - 06.2025
- Analyzed educational differences between China and United States to identify key contrasts.
- Identified stressors affecting college students in both cultures to enhance understanding.
- Examined coping mechanisms utilized by American and Chinese college students for adaptation.
- Explored stigmas impacting student experiences across both educational systems.
Bridge to Success Internship
Counselor office
, NJ
02.2025 - 05.2025
- Facilitated student check-ins for counseling appointments.
- Provided prompt assistance and information through phone inquiries.
- Addressed student questions to ensure understanding and clarity.
Customer Service Associate
TJX Companies
06.2024 - 09.2024
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Answered customer questions and provided detailed product information.
Intern
Kean Career Services
04.2024 - 05.2024
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Customer Service Associate
Wawa
01.2021 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Some College (No Degree) - Nursing And Psychology
Kean University
Union, NJ05-2027
Burlington County Institute of Technology
Skills
- Communication skills
- Integrity
- Time management
- Dependability
- Adaptability
- Professionalism
- Organizational abilities
- Customer service
Volunteer Services
- Kean nursing home cards- Freshman in college
- Kean Cougar homecoming event volunteer- Freshman in college
- Kean cards for kids- 03/01/2024
- Clothing drive- 02/28/2024
- Campus clean up- 03/08/2024
- Kean cards for kids- 03/15/2024
- Kean cards for kids- 03/17/2024
- Nursing Appreciation volunteer-5/8/2025
Certification
- Certified Clinical Medical assistant
Timeline
Internship for Counseling Office
Wenzhou-kean University
06.2025 - 06.2025
Intern for Learning Commons
Libary
05.2025 - 08.2025
Bridge to Success Internship
Counselor office
02.2025 - 05.2025
Cashier
Walmart
06.2024 - Current
Customer Service Associate
TJX Companies
06.2024 - 09.2024
Intern
Kean Career Services
04.2024 - 05.2024
Desk service Representative
Kean University
01.2023 - Current
Customer Service Associate
Wawa
01.2021 - 01.2023
Some College (No Degree) - Nursing And Psychology
Kean University
Burlington County Institute of Technology