Sanayia Downey
Jamaica
Summary
Highly organized and detail-oriented professional with strong communication and customer service skills. Eager to learn and adapt in a retail environment, effectively grasping new systems and procedures. Proven ability to pick up tasks quickly and manage various responsibilities efficiently, ready to contribute and grow in receptionist role.
Overview
2
2
years of professional experience
Work History
Cashier
Burlington
10.2023 - Current
- Provide excellent customer service to ensure a positive shopping experience
- Process transactions efficiently and accurately using the point-of-sale system
- Maintain cleanliness and organization of the checkout area
- Trained and developed sales team associates in products, selling tedious and procedure
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Benediction Bakery
06.2023 - 06.2024
- Efficiently processed customer transactions while maintaining a tidy and organized checkout area
- Delivered exceptional customer service, contributing to a welcoming atmosphere for all patrons
- Collaborated with team members to streamline operations and enhance the overall customer experience
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
Education
Associate of Science - Radiology
LaGuardia Community College
Long Island City, NY03-2025
High School Diploma -
The Queens School Of Inquiry
Flushing, NY06-2024
Skills
- Strong Customer Service Skills
- Quick Learner
- Tech-Savvy
- Excellent Communication
- Critical Thinking
- Organization skills
- Problem Solving
- Time management
- Typing speed
- Positive Attitude
- Guest services
- Customer service excellence
Timeline
Cashier
Burlington
10.2023 - Current
Cashier
Benediction Bakery
06.2023 - 06.2024
Associate of Science - Radiology
LaGuardia Community College
High School Diploma -
The Queens School Of Inquiry
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