Experienced human resources professional with a comprehensive background in benefits administration and employee relations. Proven expertise in managing benefits programs, ensuring compliance, and providing valuable support to employees. Strong emphasis on fostering team collaboration and achieving measurable results, while remaining adaptable to changing needs. Recognized for exceptional communication, problem-solving, and organizational skills, consistently delivering reliable outcomes. Currently pursuing studies to obtain a SHRM-CP certification.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR/Payroll Coordinator
Critical Energy Infrastructure Services, LLC
10.2023 - Current
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Managed year-end processes including W-2 distribution, ensuring timely delivery to employees and compliance with IRS guidelines.
Partnered with external auditors during periodic reviews, providing necessary documentation to ensure clean audit results related to payroll transactions.
Facilitated seamless onboarding of new hires by providing comprehensive training on timekeeping and payroll policies.
Provided customer service to employees regarding payroll inquiries and issues.
Facilitated new hire orientations, providing comprehensive information on company-sponsored benefit programs.
Developed strong relationships with carrier representatives to address claims issues effectively while advocating for the best interests of employees.
Coordinated and managed all aspects of annual benefit plan renewals-ensuring a seamless transition for employees while minimizing disruption to ongoing operations.
Conducted regular audits of benefits data to identify discrepancies, ensuring accurate reporting and timely resolution of errors.
Created new hire and termination documents for payroll.
Documented and processed all garnishments for student loans and child support orders.
Partnered with insurance providers and brokers to ensure seamless coverage transitions during open enrollment periods or life event changes for employees.
Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
HR ASSISTANT
LUBRICAR
08.2021 - Current
Filed paperwork, sorted, and delivered mail and maintained office organization.
Answered and redirected incoming phone calls for office.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Screened applicant resumes and coordinated both phone and in-person interviews.
Created job descriptions on boards for vacant jobs.
Tracked various statistics and kept detailed records to support human resources department.
Monitored and analyzed employee satisfaction survey results.
Participated in job fairs to recruit new talent.
Studied research and trends on best practices in HR field.
Improved accuracy of meeting minutes, capturing detailed notes and distributing them promptly to relevant stakeholders.
1ST GRADE TEACHER
LA PETITE
12.2020 - 08.2021
Differentiated instruction to accommodate diverse learning styles, ensuring all students made progress towards academic goals.
Utilized data-driven instruction to identify areas of need for individual students and adjust teaching methods accordingly.
Implemented positive behavior support strategies, promoting a respectful and inclusive classroom culture.
Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
Taught core subjects of math, science, technology, and history.
Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
OFFICE ASSISTANT
MIKE PIAZZA HONDA
04.2017 - 11.2019
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
Input data into spreadsheets and databases.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
HIGH SCHOOL DIPLOMA -
WHITE COUNTY HIGH SCHOOL
Sparta, TN
05.2023
Skills
Human Resources Project Coordination
Employee Onboarding Coordination
HR Database Administration
Benefits Management
Data Organization
Employee relations
Effective Task Coordination
Recordkeeping requirements
Certification
Office Administration
Timeline
HR/Payroll Coordinator
Critical Energy Infrastructure Services, LLC
10.2023 - Current
HR ASSISTANT
LUBRICAR
08.2021 - Current
1ST GRADE TEACHER
LA PETITE
12.2020 - 08.2021
OFFICE ASSISTANT
MIKE PIAZZA HONDA
04.2017 - 11.2019
HIGH SCHOOL DIPLOMA -
WHITE COUNTY HIGH SCHOOL
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