Sandra Avilez
Kenosha,WI
Summary
Offering more than 4 years of progressively responsible customer service experience with Goodwill and Nike companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction.
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Thanks to all of this history of work and obtained knowledge I am currently in school at Gateway Technical College in the Nursing Program.
Overview
6
6
years of professional experience
Work History
Sales Associate
Nike
Kenosha, WI
07.2018 - Current
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Translated for customers who only spoke Spanish
- Sold product
- Talked about products with customers
- Trained as cashier, sales associate, and stock room
- Gave presentations at work
- Increased sales by 10%
Teller
Trustone Financial Credit Union
Kenosha, WI
10.2019 - 08.2020
- As a teller at Trustone Financial I was responsible for handling people's money. I managed their accounts with the whatever member wanted to do weather it were transfers, withdrawing, or making loan payments. I would also help translate loan processes, or whatever it was that the member needed while being assisted at the bank. At the end of the shift I was in charge of closing down, making sure that my drawer was secure and put away.
Sales Associate
Goodwill
Kenosha, WI
09.2017 - 07.2018
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Provided customer service on sales floor
- Was cashier, back of house, and sales floor trained
- Translated for customers who only spoke Spanish
- Helped consumers find what they were looking for
- Took in donations, priced items, and brought out to sales floor
Education
Some College (No Degree) - Cna
Gateway Kenosha
Kenosha, WISome College (No Degree) - Undecided
University of Wisconsin - Parkside
Kenosha, WINo Degree - Nursing
Gateway Technical College
Kenosha, WI01.2017
Skills
- Flexible schedule
- Cash handling
- Merchandising understanding
- Multi-tasking strength
- Excellent people skills
- Relationship building
- Can read/write in both Spanish and English
- Committed
- Reliable
- Professional
- Can work in fast paced environments
- Excellent at communicating with people
Timeline
Teller
Trustone Financial Credit Union
10.2019 - 08.2020
Sales Associate
Nike
07.2018 - Current
Sales Associate
Goodwill
09.2017 - 07.2018
Some College (No Degree) - Cna
Gateway Kenosha
Some College (No Degree) - Undecided
University of Wisconsin - Parkside
No Degree - Nursing
Gateway Technical College
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