Sandra Blanco
Van Nuys,CA
Summary
Accomplished Dental Office Manager with a proven track record at Beverly Hills Dentistry, enhancing practice revenue through optimized billing and insurance claim processes. Skilled in dental software and adept at fostering patient loyalty through exceptional service. Demonstrated ability in staff training and schedule management, significantly reducing wait times and elevating patient care quality.
Overview
26
26
years of professional experience
Work History
Dental Office Manager
Calabasas Dental Care
01.2022 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
- Reduced wait times for patients through effective coordination of staff schedules and resource allocation.
- Assisted in the recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
Dental Practice Administrator
Beverly Hills Dentistry
01.1999 - 01.2021
- Improved patient wait times by streamlining check-in processes and optimizing appointment scheduling procedures.
- Oversaw daily practice operations to guarantee seamless service delivery for patients and providers alike.
- Managed financial aspects of the practice, including budgeting, billing, and insurance claims processing.
- Coordinated facility maintenance to ensure a clean, comfortable environment for patients and staff members alike.
- Increased staff productivity by providing training, guidance, and performance evaluations.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
- Oversaw accounting, budgeting, and financial reporting.
Education
High School Diploma -
Birmingham Community Charter High School
Van Nuys, CA06.1995
Skills
- Treatment Planning
- Dental software proficiency
- Insurance Billing
- Schedule Management
- Accounts Payables/Receivables
- Intuit Quickbooks
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Dental Office Manager
Calabasas Dental Care
01.2022 - Current
Dental Practice Administrator
Beverly Hills Dentistry
01.1999 - 01.2021
High School Diploma -
Birmingham Community Charter High School
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