Sandra Bryant
Commercial Collections Repersentative
Macon,GA
Summary
Experienced with managing commercial accounts and resolving payment disputes. Utilizes effective communication and negotiation strategies to achieve successful collections. Track record of fostering positive client relationships and ensuring timely payments.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
28
28
years of professional experience
Work History
Commercial Collections Representative
Wells Fargo & Company
10.1996 - 09.2024
- Reduced outstanding debts by diligently monitoring assigned accounts and implementing collection strategies.
- Coordinated closely with legal teams when necessary to escalate unresolved accounts for further action or litigation support.
- Managed collections processes to reduce delinquent accounts and improve cash flow.
- Analyzed account histories to identify trends and implement targeted collection strategies.
- Negotiated payment plans with clients, ensuring compliance with company policies and regulations.
- Obtained agreement on potential balance payoff and payment terms within guideline limits.
Education
No Degree -
Xavier University of Louisiana 2 Years
New Orleans, LASkills
- Goal oriented
- Debt recovery
- Payment processing
- Organization skills
- Customer service
- Time management
- Skip tracing
- Updating customer accounts
- Multitasking Abilities
- Payment scheduling
- Relationship building
Timeline
Commercial Collections Representative
Wells Fargo & Company
10.1996 - 09.2024
No Degree -
Xavier University of Louisiana 2 Years