Sandra Burke
Middletown,DE
Summary
Dynamic sales consultant with a proven track record at Johnny Janosik Furniture, enhancing customer engagement through expert product knowledge and consultative techniques. Skilled in CRM and online marketing, I've significantly increased sales and customer satisfaction. My design acumen and customer liaison abilities have transformed client spaces, driving business growth and team performance. Hardworking employee enthusiastic about learning more about the Marketing field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Johnny Janosik Furniture
05.2018 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Contributed to event marketing, sales and brand promotion.
Manager
Family Fun Galaxy
09.2017 - 05.2018
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved marketing to attract new customers and promote business.
- Improved safety procedures to create safe working conditions for workers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Kitchen and Bath Designer
Home Depot
06.2014 - 03.2017
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
- Developed space planning concepts, color palette selections, and textile presentations.
- Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
- Created professional presentations using 2020 Design Software to creatively communicate design intent and direction.
- Prepared product and layout documents implementing diverse design concepts.
Education
High School Diploma -
West Catholic Preparatory High School
4501 Chestnut St, Philadelphia, PA 19139Skills
- Customer liaison
- Product and service knowledge
- Demonstrations
- CRM proficiency
- Online Marketing
Certification
- Interior Decorator
Work Preference
Work Type
Full TimeImportant To Me
Work-life balanceTimeline
Sales Consultant
Johnny Janosik Furniture
05.2018 - Current
Manager
Family Fun Galaxy
09.2017 - 05.2018
Kitchen and Bath Designer
Home Depot
06.2014 - 03.2017
High School Diploma -
West Catholic Preparatory High School
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