SANDRA BUTLER
Evanston,IL
Summary
Dynamic Front Desk Receptionist with proven expertise at the Department of Aging & Adult Service, excelling in customer service and appointment scheduling. Recognized for enhancing client experiences through effective communication and meticulous attention to detail, ensuring seamless operations and a welcoming environment for all visitors.
Offering excellent communication and organizational abilities, with strong commitment to learning and growing in professional setting. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and scheduling. Ready to use and develop these skills in [Desired Position] role.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Department of Aging & Adult Service
08.2024 - 12.2025
- Greeted visitors and clients, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments and maintained organized calendar for staff members.
- Processed intake forms and verified client information for accuracy.
Education
Associate of Science - All
City of Chicago Harry S Truman
Chicago, IL01-1997
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Problem-solving skills
- Team collaboration
- Scheduling
- Appointment scheduling
- Verbal and written communication
- Administrative skills
- Scheduling appointments
- Office organization
- Oral and writing communication
- File organization
- Hospitality services
- Front office management
- Filing
- Sensitive information handling
- Work prioritization
- Administrative support
- Initiative-taking
- Complex Problem-solving
- Issue handling
- Office administration
- Confidentiality handling
- Guest relations
- Document management
- Meeting scheduling
- Multi-line telephone systems
- File management
- Conflict management
- Office management
- Effective planning
- Technical support
- Call routing
- Hospitality best practices
- Mail sorting
- Call forwarding
- Mail handling
- Meeting arrangements
- Task delegation
- Basic accounting
- Clerical support
- Calendar management
- Researching skills
- Inventory control
- Staff management
- Strategic planning
- Departmental support
- Travel coordination
- Multitasking and organization
- Decision-making
- Client communication
- Phone etiquette
- Record keeping
- Visitor registration
- Email and telephone decorum
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
Languages
English
Full Professional
Timeline
Front Desk Receptionist
Department of Aging & Adult Service
08.2024 - 12.2025
Associate of Science - All
City of Chicago Harry S Truman