Sandra Chambers
Seymour,TN
Summary
Well-qualified individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
30
30
years of professional experience
Work History
Realtor/Broker
Keller Williams Smoky Mountains
03.2019 - Current
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Expanded client base through effective prospecting techniques and referrals from satisfied customers.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Started a team "The Chambers Group" which mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Negotiated, facilitated, and managed real estate transactions.
Business Manager
University Of Tennessee College Of Law
07.2016 - 06.2021
- Monitored the financial accounts of the Law School
- Process invoices
- Travel documents and reimbursements
- Contracts with outside vendors
- Biweekly and monthly payroll
- Oversees annual equipment inventory
- Collects data for space inventory survey
- Purchasing products for yearly computer upgrades
- Monthly ledger reconciliation
Office Manager
University of Tennessee
03.2003 - 06.2016
- Monitor the financial accounts of the Student Counseling Center
- Process invoices
- Travel documents and reimbursements
- Contracts with outside vendors
- Biweekly and monthly payroll
- Maintain and update procedures for students to receive services at the Student Counseling Center
- Procedures to obtain services
- Maintain weekly productivity reports
- Coordinate work activities of staff
- Collection of student availability for services using Banner
- Maintain and update policy and procedures manuals for the center
- Create, update and maintain departmental records management system
- Make any corrective actions that are required for continuation with CCMH research requirements
- Communication with students and parents with questions about the services that the SCC offers
- Eligibility of services
- Handle understaffing, disputes, terminating employees and administering disciplinary procedures
- Conduct orientation sessions and organized on-the-job training for new hires
- Organize and edited training manuals
- Manage all exempt employee coaching, training and performance improvement actions
- Train new hires to perform cross-training exercises with experienced workers
- Review and edit all training materials for accuracy and policy compliance.
Customer Service Manager, Cashier, and Service Desk Associate
Walmart Stores, Inc.
08.1994 - 03.2003
- Oversee front end
- Capture key feedback from employees during exit interviews
- Address and resolve general payroll-related inquires
- Coordinate complex travel schedules, accommodations and trip logistics for candidates and executives
- Review and confirm that all final paid hours correspond with timesheets
- Additional duties as assigned by the Director
- Customer Satisfaction
- Answer customer questions or concerns
- Use of cash register
- Oversaw daily office operations for staff of 5 employees
- Prepared and distributed payroll for staff of 5 direct reports
- Oversaw inventory and office supply purchases
- Complied annual recommendations for end of fiscal year budgets
- Negotiated pricing with vendors regarding wholesale billing and marketing procedures
- Verified and created claim numbers by communicating with various insurance companies
- Created company's first employee manual including training and development
- Processed accounts receivable and accounts payable
- Liaised with vendors to order and maintain inventory of office supplies
- Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations
- Calculated Usual, Customary and Reasonable (UCR) fees.
Education
Masters of Business Administration -
King University
Bristol, TN01.2015
Bachelor of Arts: Business Administration -
King University
Bristol, TN01.2014
Real Estate Broker
Tennessee Real Estate
TennesseeTimeline
Realtor/Broker
Keller Williams Smoky Mountains
03.2019 - Current
Business Manager
University Of Tennessee College Of Law
07.2016 - 06.2021
Office Manager
University of Tennessee
03.2003 - 06.2016
Customer Service Manager, Cashier, and Service Desk Associate
Walmart Stores, Inc.
08.1994 - 03.2003
Masters of Business Administration -
King University
Bachelor of Arts: Business Administration -
King University
Real Estate Broker
Tennessee Real Estate
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