Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Collier

Gratis ,OH

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

23
23
years of professional experience

Work History

Office Manger

Superior Blacktop Maintenance
Middletown, OH
03.2001 - 12.2020
  • Maintained computer and physical filing systems.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Managed office operations and worked in sales field
  • Managed budgets, payroll, and appointment scheduling

Customer Service Specialist

Hammacher Schlemmer
Fairfield , OH
05.1993 - 10.1996
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
  • Resolved concerns with products or services to help with retention and drive sales.

Education

Associate of Science - Medical Assistant

Southern Ohio College
Fairfield OH
11.1989

High School Diploma -

Preble Shawnee High School
Camden, OH
05.1978

Skills

  • Administration and Operations
  • Account Reconciliation
  • Customer Service Management
  • Quality Assurance
  • Schedule Coordination
  • Problem Solving

Timeline

Office Manger

Superior Blacktop Maintenance
03.2001 - 12.2020

Customer Service Specialist

Hammacher Schlemmer
05.1993 - 10.1996

Associate of Science - Medical Assistant

Southern Ohio College

High School Diploma -

Preble Shawnee High School

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Sandra Collier