Sandra Collins

• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Delivered packages to customer doorsteps and business offices.

• Gave animals proper attention to promote secure environment in owner's absence.
• Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
• Communicated professionally with pet owners via phone, email and text.
• Exercised animals regularly with walks and rigorous play activities.
• Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
• Helped treat animal skin and eyes with ointments and other medications.
• Supported newborn animals with heat, safety and clean bedding to promote optimal growth and health.
• Collected animal waste produced on walks and discarded in trash or approved receptacles.
• Mixed and administered special food formulas to individual animals based on unique dietary needs.
• Monitored animals for behavioral problems and signs of health issues.
• Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
• Handled administrative work such as answering telephones and scheduling appointments for visits.
• Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
• Trained animals in behavioral compliance or other special routines or commands.

• Cared for sick or injured animals by seeking out veterinary care and notifying owners.
• Mixed and administered special food formulas to individual animals based on unique dietary needs.
• Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
• Followed pet care instructions for dietary needs and medication regimens.
• Managed facility laundry, cleaning and restocking.
• Administered medications to animals in treatment and documented changes in condition.
• Restrained animals safely during exams and procedures.
• Educated caregivers and pet owners on animal care, nutrition and disease management.
• Kept animals clean and free of contaminants to promote optimal health.

• Answered inbound telephone calls from interested customers to persuasively discuss offerings.
• Answered questions about company offerings with knowledgeable responses about products and services.
• Answered calls, took messages and transferred calls to correct individuals.
• Troubleshot problems for callers and helped independently resolve common issues.
• Completed daily cold calling and outreach to build sales pipeline.
• Worked independently with minimal supervision.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Demonstrated Kirby Vacuum Cleaners, door to door. Providing information and financing options after demonstration, for clients.

Delivery of Kirby Vacuums.

• Increased sales by offering advice on purchases and promoting additional products.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.