Sandra Delgado
Walla Walla,WA
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
20
20
years of professional experience
Work History
Certified Medical Assistant
Providence St. Mary Medical Center
Walla Walla, WA
02.2015 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Prepared specimens for laboratory testing and draw blood when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Administered injections, immunizations, medications, and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Medical Assist Externship
Reliance Neuro Physch
Walla Walla, WA
08.2014 - 09.2014
- Assisted physician with patient care by taking vital signs, patient histories, and preparing patients for examinations.
- Answered multiple phone calls and assisted patients with questions regarding medication refills and appointments.
- Administer injections under the direction of a physician.
- Verify insurance coverage and eligibility for medical services rendered.
Certified Nursing Assistant
Addus Health Care
Walla Walla, WA
05.2008 - 09.2013
- Assisted clients with activities of daily living like meal preparation and feeding.
- Transported clients to doctor appointments or other errands as needed.
- Planned recreational activities for the client's physical well-being based on individual needs.
- Administered medications according to physician instructions under the supervision of a registered nurse.
- Provided companionship to elderly clients by engaging in conversation or playing games.
- Assessed home environment for safety hazards and made recommendations for improvement when necessary.
- Collaborated with other members of the healthcare team to ensure quality care for all clients.
- Adhered to agency policies and procedures while providing home health services.
- Developed trust-based relationships with patients through compassionate communication techniques.
- Maintained clean and well-organized environment for client happiness and safety.
Health Aide
Washington State Migrant Council
Walla Walla, WA
05.2006 - 11.2008
- Conducted basic health screenings for children from birth to 5, including height, weight, BMI charts, blood pressures, and inputted health information into data.
- Assisted nurses in annual TB screenings.
- Maintained record keeping for immunization and provided referrals for children who needed updated vaccines.
- Coordinated and provided safety, health, and CPR/First Aid training to staff. Reviewed daily health checks in accordance with guidelines.
- Assisted in weekly meetings with the core team to review reports for Center Director approval.
CNA
Park Manor Nursing Home
Walla Walla, WA
11.2004 - 11.2006
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
Education
Medical Assistant -
Charter College
Pasco, WA01-2014
Skills
- Patient-focused care
- Phlebotomy
- Certified in Basic Life Support (BLS)
- Direct Patient Care
- HIPAA Compliance
- Patient documentation
- Patient-handling equipment
- Electronic Medical Records
- Bilingual ( English/Spanish)
- Compassionate
- Adaptable
Timeline
Certified Medical Assistant
Providence St. Mary Medical Center
02.2015 - Current
Medical Assist Externship
Reliance Neuro Physch
08.2014 - 09.2014
Certified Nursing Assistant
Addus Health Care
05.2008 - 09.2013
Health Aide
Washington State Migrant Council
05.2006 - 11.2008
CNA
Park Manor Nursing Home
11.2004 - 11.2006
Medical Assistant -
Charter College