SANDRA DILLIN
Alpine,CA
Summary
Experienced General Manager with over 14 years of experience in hospitality. Excellent reputation for resolving problems and improving customer satisfaction .
Excellent Team building skills and maintaining amazing work environment
Hardworking and passionate. Ready to help team achieve company goals.
Word to describe me is Enthusiastic always.
Overview
15
15
years of professional experience
Work History
General Manager
Hotel Investment Group
San Diego, CA
05.2022 - Current
- Managed budget implementations, employee reviews, training, schedules
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- AP Payroll OTA insight GROW Revenue Inventory control Recruitment
General Manager
Motel 6 / G6 Hospitality LLC
San Diego, CA
01.2008 - 05.2022
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Drove year-over-year business growth while leading operations
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Recruitment
- Implemented and oversight of training of SOP and Brand Performance
- Engaged with Team and Guest on daily basis
- Participated when called on to any property management needs,
- The most important created the best work environment to the team and celebrated each and everyone of them.
Education
High School Diploma -
Patrick Henry High School
San Diego, CA06.1979
Skills
- Financial Statement Review
- Administrative ManagementAccounts Payable and Accounts Receivable
- Performance Monitoring and Evaluation
- Team Building & Training
- Motivational Leadership
- Hiring and Onboarding
- Profit and Loss Control
- Proficient in : WORKDAY HOTELKEY ISOLVED VERSAPAY FREEDOMPAY OTAINSIGHT GROW BUSINESS TRACK
Accomplishments
GM of the year
3 time CEO Heart for Service award
Community involvement with Military hiring and family outreach
Timeline
General Manager
Hotel Investment Group
05.2022 - Current
General Manager
Motel 6 / G6 Hospitality LLC
01.2008 - 05.2022
High School Diploma -
Patrick Henry High School
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