SANDRA DINIUS

I currently work for a 91 bed facility going into my 7th year. I am the Business office manager. I take pride in what I do. I've been in health care for many years in skilled Nursing facilities, Assisted living, Home care and hospice and medical supply billing.

• Assisted Residents and Family member's in applying for MInnesota Medical assistance and following until approved
• Skilled nursing facility Daily Census
• Cash Applications for private pay, Meals on Wheels, Wellness center , spend downs, non-resident meals, transportation,
• Monthly aging with out revenue team
• Work closely with our off site billing team
• Supervisor for front desk reception
• I am the notary on site to assist families with POA , Healthcare directives, titles etc
• Issuing NOMNC and SNABN
• Work with Assisted Living team with phone calls, Service agreements, rentals.Developed and implemented procedures to ensure efficient workflow in the office.
• Monitored office inventory to maintain supply levels.
• Attended and participated in continuing educational programs to optimize job performance.
• Maintained employee records, including payroll, vacation time and benefits information.
• Handled confidential company information in accordance with established protocols.

• Provided customer service support to patients who had questions about their bills or payments due.
• Monitored aging accounts receivable balances ensuring timely resolution of outstanding balances.
• Processed credit card payments from patients in accordance with office policy.
• Posted charges, payments and adjustments.
• Submitted refund requests for claims paid in error.
• Demonstrated analytical and problem-solving skill by addressing barriers to receiving and validating accurate HCC information.
• Initiated collection efforts on unpaid accounts by contacting insurance companies or patients directly via phone or mail.

• Verified Eligibility and Benefits
• Authorizations
• Managed all payments processing, invoicing and collections tasks.
• Reviewed medical records to ensure accuracy of billing information and patient data.
• Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
• Calculated billing charges, prepared and submitted claims to insurance companies.
• Verified insurance coverage and identified third-party payers for billing purposes.
• Monitored accounts receivable activity to ensure timely payment of invoices.