Sandra Dominguez
Summary
Proactive and bilingual Front Desk Receptionist with a track record of enhancing office workflow at Baker, Brown, & Dixon through exceptional customer service and attention to detail. Personable and highly organized with excellent multitasking abilities. Excelled in sensitive information handling and fostering team collaboration, demonstrating superior problem-solving and communication skills.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Baker, Brown, & Dixon
Arlington, TX
02.2012 - 06.2015
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Implemented more efficient mail distribution system, ensuring timely delivery of correspondence to staff.
- Resolved customer problems and complaints.
Education
Associate of Arts - Education
Tarrant County College
Fort Worth, TXSkills
- Customer service
- Time management
- Listening skills
- Data entry
- Problem-solving skills
- Verbal and written communication
- Administrative skills
- Office organization
- Sensitive information handling
- Fluent in English and Spanish
- File organization
- Front office management
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Baker, Brown, & Dixon
02.2012 - 06.2015
Associate of Arts - Education
Tarrant County College