Sandra Dominguez Weiss
Bandera,TX
Summary
Adept at enhancing operational efficiency and product quality, I leveraged analytical thinking and problem-solving skills at Brinker International Inc. to significantly improve customer satisfaction. My background spans quality assurance, customer service, and healthcare support, showcasing a commitment to excellence and a detail-oriented approach. Achieved notable success in streamlining processes and fostering strong relationships, driving positive outcomes across diverse roles.
Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Assistant General Manager
Rudy’s BBQ
San Antonio, Texas
2025.09 - Current
- Reviewed restaurant quality standards across Brinker International dining locations and support teams.
- Audited food safety, sanitation, and cleanliness practices against company and regulatory requirements.
- Documented inspection findings in quality reports for management review and follow-up.
Assistant General Manager
Rudy’s BBQ
San Antonio, Texas
2025.09 - Current
- Supervised Rudy's BBQ front-of-house and kitchen operations during daily service.
- Managed shift schedules, labor coverage, and opening procedures.
- Trained crew on guest service, food safety, and barbecue standards.
- Ensured that customer service standards were met or exceeded at all times.
- Resolved guest concerns with prompt, professional service.
- Motivated and led team members to work together to achieve targets.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Monitored inventory levels and coordinated product ordering with suppliers.
- Handled cash drawers, deposits, and register balancing.
Quality Assurance Specialist
Brinker International Inc.
2022.09 - Current
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.
- Reported problems and concerns to management.
- Developed and implemented procedures to meet product quality standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Line Cook
Brinker International Inc.
2022.09 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Sales Associate
UNIS B.V.
2019.09 - 2023.10
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
- Developed strong relationships with suppliers, securing preferential pricing and delivery terms for the store.
- Resolved customer complaints promptly, ensuring repeat business and positive word-of-mouth referrals.
- Strengthened brand loyalty among customers by keeping them informed about new products and promotional offers.
- Negotiated favorable contracts with suppliers, reducing costs and improving profit margins for the company.
- Established credit terms with customers that enabled prompt payment collection while mitigating financial risk exposure.
- Increased export efficiency by streamlining order processing and shipment tracking systems.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
CNA/Medication Aide
Parker Senior Living by MorningStar
2017.04 - 2019.06
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Kept accurate records of patients' care, condition, and progress.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Maintained clean, safe, and well-organized patient environment.
- Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
- Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
- Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
- Developed strong time management skills through effective prioritization of tasks, allowing for increased efficiency in the workplace.
- Monitored patient reactions after administering medications and IV therapies.
Education
Bachelor of Science - Nursing
St. Anna Krankenhaus
Germany Bavaria Associate of Applied Science - Early Childhood Care And Education
Kinderpflege Schule
Germany BavariaGED -
Vilseck High School
Germany U.S. BaseSkills
- Detail-oriented
- Quality assurance
- Problem-solving skills
- Analytical thinking
- Customer service
- Restaurant operations
- Food safety compliance
- Labor scheduling
- Inventory control
- Cash handling
- Staff training
- Team leadership
- Attention to detail
Certification
- Child Development Associate (CDA) Certificate
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Training Manager Certificate – Association for Talent Development (ATD).
- Kinaesthetic Certificate
Volunteer work
- Represented organization positively and professionally while providing community with much-needed services.
- Assisted with special events and programs.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Languages
- German
- Dutch
Timeline
Assistant General Manager
Rudy’s BBQ
2025.09 - Current
Assistant General Manager
Rudy’s BBQ
2025.09 - Current
Quality Assurance Specialist
Brinker International Inc.
2022.09 - Current
Line Cook
Brinker International Inc.
2022.09 - Current
Sales Associate
UNIS B.V.
2019.09 - 2023.10
CNA/Medication Aide
Parker Senior Living by MorningStar
2017.04 - 2019.06
Bachelor of Science - Nursing
St. Anna Krankenhaus
Associate of Applied Science - Early Childhood Care And Education
Kinderpflege Schule
GED -
Vilseck High School