Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Fawcett

Thornville,OH

Summary

Accomplished and dependable Store Manager with a proven track record at J&J Village Market, adept in vendor management and exceptional communication. Excelled in merchandise planning and team leadership, significantly enhancing customer satisfaction and streamlining store operations. Expert in cultivating client relationships and driving sales through strategic supply ordering and customer service excellence. Gifted in overseeing all facets customer-facing and back-end operations.

Overview

18
18
years of professional experience

Work History

Store Manager

J&J Village Market
04.2017 - Current
  • In charge of day to day operations in every aspect.
  • Maintain inventory levels efficiently according to sale trends and calendered events to ensure customer satisfaction.
  • Lead a small team for success through sharing knowledge, positive reinforcement, and modeling expectations of store procedures and policies.
  • Managing numerous vendor accounts simultaneously on a weekly basis all the way from creating orders, to checking them in and paying the invoices.
  • Creating and maintaining positive relationships with sales representatives. Great focus on communication pertaining to product changes, pricing scales and outreach into the market.
  • Complete daily balancing on sales combined with transporting deposits to bank.
  • Cultivated and strengthen lasting client relationships using strong issue resolution and dynamic communication skills.
  • Stocking products, and maintaining proper rotation of dated items at stocking and delivery.

Cremation Specialist

Veterinary Cremation Services
10.2015 - 05.2019
  • Providing after life care with dignity and respect for "clients" and their owners.
  • Maintaining the highest level of professionalism for sensitive subjects while demonstrating compassion in a vulnerable moment.
  • Creating quality cherished keepsakes to return.
  • Scheduling pickup/delivery of animals or packages in a timely professional manner.
  • Invoicing clients/clinics
  • Managing and running routes daily for collection and returns with professionalism.
  • Maintaining stellar customer service.
  • Selling and finding memorial urns.

Pricing Coordinator

Ross Granville IGA
06.2006 - 09.2015
  • Reading tags and inputting changes to POS.
  • Entering and updating new items into systems.
  • Maintaining weekly sales adds with accuracy and in a timely manner. From entering sales information into POS to printing and displaying shelf tags and signs.
  • Auditing shelves to ensure accuracy of product information such as price, order number and vendor information.
  • Department Head for seasonal and HBA departments which also included ordering, stocking and rectifying returns for my department.

Education

No Degree - Graphic Design And Printing

Career And Technology Education Centers of Licking County
Newark, OH
05.1997

Skills

  • Vendor Management
  • Outstanding communication skills
  • Merchandise planning
  • Store operations
  • Team leadership and coaching
  • Supply Ordering
  • Customer Service skills

Timeline

Store Manager

J&J Village Market
04.2017 - Current

Cremation Specialist

Veterinary Cremation Services
10.2015 - 05.2019

Pricing Coordinator

Ross Granville IGA
06.2006 - 09.2015

No Degree - Graphic Design And Printing

Career And Technology Education Centers of Licking County

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Sandra Fawcett