JESSICA TATE
Mooringsport,LA
Summary
Results-driven Store Manager with over 8 years in retail and district management. Expertise in team leadership, inventory control, and sales forecasting. Proven ability to enhance store performance through effective staff training, issue resolution, and vendor negotiation.
Overview
12
12
years of professional experience
Work History
Store Manager
Cooter Brown's Vault
Mooringsport, Louisiana
06.2023 - Current
- Managed daily store operations.
- Trained associates on sales procedures, customer service, and store policies.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Opened and closed store registers, cash drawers, and daily paperwork.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
- Resolved customer concerns with professional service and store policy guidance.
- Maintained clean sales floors and displays to enhance shopping experience and support inventory organization.
- Monitored inventory levels and coordinated replenishment for retail merchandise.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Communicated with vendors and leadership on store needs and operational issues.
- Updated and maintained store signage and displays.
- Developed and implemented strategies that enhanced sales performance and improved profitability.
- Prepared monthly reports on sales figures, expenses, profits.
- Ensured compliance with safety regulations and company policies.
- Updated point-of-sale system with new product information and promotions. with new products and promotional offers.
- Organized promotional events to drive customer engagement and increase product visibility. to increase product awareness.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Developed relationships with suppliers to negotiate better prices.
- Performed regular price checks to ensure competitive pricing.
- Established store tactics and strategies to achieve operational performance and sales goals.
District Sales Manager
Discount Tobacco Outlet
Shreveport, Louisiana
01.2015 - 02.2023
- Managed district sales operations across Discount Tobacco Outlet locations.
- Managed a team of sales representatives and provided training, coaching and mentoring to ensure optimal performance.
- Coached store managers on tobacco sales, service, and daily procedures.
- Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
- Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
- Monitored inventory levels and coordinated product replenishment for outlet stores.
- Coordinated promotions and pricing changes across tobacco outlet locations.
- Enforced age-verification and compliance standards across retail teams.
- Supported staffing needs and training for Discount Tobacco Outlet store teams.
Skills
- Sales management
- Sales performance
- Sales forecasting
- Inventory control
- Order management
- POS systems
- Regulatory compliance
- Customer relationship management
- Vendor management
- Vendor negotiation
- Merchandising oversight
- Product allocation
- Retail analytics
- District management
- Staff management
- Pricing strategy
- Sales team leadership
Timeline
Store Manager
Cooter Brown's Vault
06.2023 - Current
District Sales Manager
Discount Tobacco Outlet
01.2015 - 02.2023