Sandra Fernandez
Grand Junction,CO
Summary
Attentive Spine Surgery Scheduler familiar with ICD-10 and CPT coding. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Surgery Scheduler
Community Hospital - Western Colorado Spine
05.2019 - Current
- Acted as a liaison between patients, insurance carriers, and the surgical team to secure necessary authorizations for timely procedures.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Assisted with medical coding and billing tasks.
Authorization Specialist - Pain Specialist
Family Health West
03.2010 - 05.2019
- Contributed to team goals by consistently meeting or exceeding individual productivity targets for processing authorization requests.
- Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
- Enhanced departmental efficiency with thorough knowledge of insurance guidelines and medical terminology.
- Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
- Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
- Developed strong relationships with insurance representatives to expedite approvals and resolve issues promptly.
- Assisted in training new team members on company policies and procedures for handling authorization requests.
Education
No Degree - Medical
Colorado Mesa University
Grand Junction, COCPC
American Academy of Professional Coders
Online06.2019
High School Diploma -
Fruita Monument High School
Fruita, CO05.1988
Skills
- Obtaining authorizations
- Documentation Review
- Medical Records Verification
- Patient Scheduling
- Teamwork orientation
- Patient coordination
- Patient Relations
- CPT Coding
- Medical Coding
- Scheduling Tests and Procedures
Timeline
Surgery Scheduler
Community Hospital - Western Colorado Spine
05.2019 - Current
Authorization Specialist - Pain Specialist
Family Health West
03.2010 - 05.2019
No Degree - Medical
Colorado Mesa University
CPC
American Academy of Professional Coders
High School Diploma -
Fruita Monument High School
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