Sandra Figueroa
Dallas
Summary
Detail-oriented Assistant Manager with over 20 years of leadership experience, dedicated to fostering a safe and motivated work environment. Proven ability to establish clear guidelines and enforce consistent policies that drive team performance and achieve key objectives. Exceptional skills in relationship building, multitasking, and decision-making contribute to a cohesive and productive workplace. Committed to continuous improvement and the success of staff and organizational goals.
Overview
14
14
years of professional experience
Work History
Co- Manager
Sonic Drive In, DL Rodgers Corp
06.2025 - Current
- Oversaw daily operations, including shift planning, task assignments and workflow coordination.
- Upheld company policies and procedures to maintain consistent operational standards.
- Trained, coached and mentored new employees to support onboarding and long term success.
- Handled daily cash deposits in accordance with company procedures.
- Assisted with scheduling and daily operational planning
Operating Partner
Sonic Drive In, DL Rogers Corp
05.2024 - 06.2025
- Directed optimized core operational areas-budgeting, staffing, scheduling, inventory control-to ensure efficiency and profitability.
- Identified, evaluated and selected qualified candidates to support workforce growth.
- Forecasting budget to monitored payroll and scheduling.
- Tracked monthly sales to generate reports for business development planning.
- Recognize quality of performance on each staff member for promotable positions.
- Implemented operational strategies reduce costs and maximize customer satisfaction by a twenty percent increase.
Assistant Manager/Co-Manager
Sonic Drive In, DL Rogers Corp
05.2021 - 05.2024
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Delegated daily tasks to team members to optimize group productivity.
- Identified cost-saving measures that could be implemented without compromising quality standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assistant Manager/General Manager
Sonic Drive In, Ervin Group
12.2019 - 05.2021
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Tracked monthly sales to generate reports for business development planning.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Assistant Manager/ Co-Manager
Sonic Drive In, DL Rogers Corp.
05.2012 - 12.2019
- Analyzed financial data such as sales reports and cost analysis reports to optimize profits.
- Supervised daily operations including scheduling shifts for kitchen staff members.
- Coordinated with suppliers to ensure timely delivery of orders according to specifications.
- Trained new employees on food safety procedures and protocols.
- Maintained cleanliness of work areas to reduce the risk of contamination or spoilage of food items.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Oversaw food preparation, production and presentation according to quality standards.
Education
High School Diploma -
Moriarty High School
Moriarty, NM05.1997
Skills
- Excellent written and verbal communication
- Orientating and Training
- Budgeting and Finance
- Operations Management
- Product and Service Knowledge
- Excellent time management
Languages
Spanish
Native or Bilingual
Timeline
Co- Manager
Sonic Drive In, DL Rodgers Corp
06.2025 - Current
Operating Partner
Sonic Drive In, DL Rogers Corp
05.2024 - 06.2025
Assistant Manager/Co-Manager
Sonic Drive In, DL Rogers Corp
05.2021 - 05.2024
Assistant Manager/General Manager
Sonic Drive In, Ervin Group
12.2019 - 05.2021
Assistant Manager/ Co-Manager
Sonic Drive In, DL Rogers Corp.
05.2012 - 12.2019
High School Diploma -
Moriarty High School