SANDRA GARCIA
Miami,FL
Summary
Administrative professional with experience in healthcare office operations, bookkeeping, and customer service. Skilled in appointment scheduling, handling high-volume phone calls, maintaining accurate records, and providing information about healthcare programs and services. Known for strong organization, communication skills, and the ability to support daily operations in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Senior Clerk
Health Department
Miami, FL
08.2024 - Current
- Answer high-volume incoming calls and assist clients with inquiries.
- Schedule appointments and provide information about department programs and services.
- Assist patients with clinical and health record inquiries.
- Provide guidance on available public health programs and services.
- Maintain accurate records and support daily administrative operations.
Front Desk Receptionist
St. John Bosco Clinic
Miami, FL
03.2023 - 10.2023
- Managed front desk operations including patient check-in and appointment scheduling.
- Answered multi-line phone systems and directed calls to appropriate staff.
- Maintained accurate patient records and updated appointment information.
- Assisted patients with general inquiries and coordinated with clinic staff.
Bookkeeper
Tutto Pasta Factory
Miami, FL
02.2022 - 03.2023
- Maintained financial records including invoices, expenses, and payment documentation.
- Organized filing systems for financial reports and company records.
- Assisted with tracking business expenses and maintaining accurate bookkeeping records.
- Processed purchase orders and maintained office supply inventory.
Sales Associate
Zara
Miami, FL
10.2021 - 01.2022
- Assisted customers with product selection and provided excellent service.
- Maintained organized merchandise displays and inventory.
- Supported daily store operations and restocking.
Sales & Customer Service Associate
Cricket Wireless
Miami, FL
03.2015 - 03.2018
- Assisted customers with wireless plans, devices, and accessories.
- Processed sales transactions, exchanges, and returns.
- Provided product recommendations and customer service support.
Education
Associate Degree in Ultrasound - Sonography
Florida National University
Hialeah, FL01-2028
High School Diploma -
TRILCE High School
Lima, PeruESOL Program -
Miami Dade College
Miami, FLSkills
- Administrative Support
- Customer Service
- Appointment Scheduling
- Medical Office Support
- Health Records Assistance
- Public Health Program Information
- Bookkeeping
- Records Management
- Multi-Line Phone Systems
- Data Entry
- Microsoft Office
- Office Coordination
- Customer service
- Patient scheduling
- Communication skills
- Front desk operations
Timeline
Senior Clerk
Health Department
08.2024 - Current
Front Desk Receptionist
St. John Bosco Clinic
03.2023 - 10.2023
Bookkeeper
Tutto Pasta Factory
02.2022 - 03.2023
Sales Associate
Zara
10.2021 - 01.2022
Sales & Customer Service Associate
Cricket Wireless
03.2015 - 03.2018
Associate Degree in Ultrasound - Sonography
Florida National University
High School Diploma -
TRILCE High School
ESOL Program -
Miami Dade College