Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Completes tasks with dedication to efficiency and accuracy.
Overview
2026
2026
years of professional experience
Work History
Cashier
CVS
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
In Store Team Member
Papa John's Pizza
Handled cash transactions accurately, maintaining proper cash drawer balances throughout the shift.
Resolved customer complaints professionally, ensuring their satisfaction with resolutions offered.
Provided excellent product knowledge to customers, resulting in increased sales and repeat business.
Maintained a positive attitude under pressure, ensuring high-quality service during peak hours or difficult situations.
Increased customer satisfaction by providing efficient and friendly service at all times.
Demonstrated adaptability by cross-training in various departments within the store as required by fluctuating business needs or staffing shortages.
Collaborated with team members to complete tasks efficiently and meet daily performance goals.
Office Manager
A Superior Electric Company, LLC
Monrovia, MD
01.2015 - 03.2021
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Paralegal
Nagel & Zaller P.C
04.2021 - 08.2023
Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
Edited and proofread legal documents to verify accuracy.
Liaised with other paralegals and legal staff to complete common tasks on schedule.
Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Package Handler
FedEx
08.2023 - Current
Followed safety regulations to maintain safe work environment.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Assembled, sealed, and loaded packages into correct trucks.
Used hand-held scanners and physical logs to accurately track item movements.
Proved successful working within tight deadlines and a fast-paced environment.
Supported team morale by fostering positive communication and collaboration among coworkers.