Sandra Gomez
Dallas,TX
Summary
Aspiring Teacher Assistant with passion for working with children at multiple grade levels. Highly motivated to provide head teachers support in all aspects of classroom management. Eager to build long-lasting relationships with students, parents and colleagues.
Overview
9
9
years of professional experience
Work History
Customer Service
Representive The Joint Chiropractic
Dallas, Tx
08.2022 - Current
- Scheduled appointments and maintained and updated appointment calendars.
- Called no shows and cancellations to reschedule.
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Answered inbound calls, chats and emails to facilitate customer service.
Business Development Assistant
OnTarget Partners
Frisco, TX
09.2021 - 06.2022
- Managed client database to maintain accurate information.
- Conducted market research to determine new business opportunities.
- Scheduled meetings with clients and partners and provided updates or meeting changes.
- Identified additional business opportunities and communicated to team.
- Managed multiple projects and met time-sensitive deadlines.
Call Center Representative
Statewide Remodeling
Dallas, TX
01.2020 - 06.2021
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Surpassed sales goals through implementation of successful marketing strategies.
Cashier/Server
Campisis
Dallas, Tx
01.2015 - 01.2020
- Obtained food and drink orders using standard order pad or memorization
- Served food and drinks, removing dirty dishes and refilling glasses to enhance dining experience
- Answered telephones to take reservations or to-go orders
- Processed cash, check and credit cards for customer purchases.
Education
Associate of Arts -
DCCCD
05-2019
Skills
- Computer and Microsoft Office Skills
- Punctual and Dependable
- Organizational and Planning Skills
- Interpersonal and Communication Skills
- Collaborative and Team-Oriented
Languages
Spanish
Native/ Bilingual
Timeline
Customer Service
Representive The Joint Chiropractic
08.2022 - Current
Business Development Assistant
OnTarget Partners
09.2021 - 06.2022
Call Center Representative
Statewide Remodeling
01.2020 - 06.2021
Cashier/Server
Campisis
01.2015 - 01.2020
Associate of Arts -
DCCCD
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