Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Hanna

Burlington,NC

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

8
8
years of professional experience

Work History

Office Assistant

Brink Constructors, Inc
08.2022 - Current
  • Complete clerical tasks and general office duties including shipping and receiving and general office management.
  • Interacted with and set up accounts for vendors involved with supplying various consumables and other materials to our 3 offices and yards.
  • Ensure all yards have necessary stocks of ice, water, DEF, fuel etc. as well as office supplies including mandatory Report blanks.
  • Maintain and update office records, both digital and physical. Manage all crew requirements which includes helping with onboard training and processing new hires to ordering safety gear & FR Clothing, tracking CDL and medical card renewals, etc.
  • Initiating and tracking of all Locate tickets.
  • Compilation of weekly reports from previous week's work, ensuring Maximo and Master Tracker are up to date.
  • Updating status of jobs in Maximo and completing billing for invoicing.
  • Collecting Job Hazard Reports from all crews as well as Vehicle Inspection Reports and submitting them to relevant departments.
  • Managing and tracking Time Off Requests for employees.
  • Monthly Fuel Log data collection of all vehicles for submittal to relevant Department.
  • Distributing Job Cards and Construction Prints to Foremen
  • Scheduling and coordinating travel arrangements for office staff members.
  • Informed and supported OPU's through consistent communication and administrative support duties.

Marketing Manager

Casa Cannoli
06.2018 - 11.2018
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
  • Developed and implemented marketing strategies to use for promotions.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Left company due to my immigration to America.

General Manager

Smitswinkel
01.2016 - 03.2018
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses .
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Left due to immigration to England

Education

High School Diploma -

Sandown High School
Johannesburg, South Africa
10.1984

Skills

  • Valid Driver's License
  • Excel Spreadsheets
  • Office Management
  • Mail Management
  • Event Planning
  • Organizing and Categorizing
  • Office Supply Management
  • Resource Coordination
  • Strong Problem Solver
  • Travel Administration
  • Self Starter

Timeline

Office Assistant

Brink Constructors, Inc
08.2022 - Current

Marketing Manager

Casa Cannoli
06.2018 - 11.2018

General Manager

Smitswinkel
01.2016 - 03.2018

High School Diploma -

Sandown High School

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Sandra Hanna