Deputy Director of Operations
Department Of Public Safety, Lycoming County
01.2013 - 07.2019
- Supported business growth through strategic planning and process development.
- Met customer service standards and expectations consistently by effectively communicating and actively listening.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Made decisions with broad and positive impact on security management operations.
- Built strategic relationships with federal, state and local law enforcement agencies.