Sandra Joensen
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
IHSS Provider
Self Employed Services
12.2019 - 12.2024
- Assisted clients with daily living activities, including bathing and dressing.
- Provided personal care services to clients, ensuring comfort and safety.
- Administered medication as directed by healthcare professionals for client health management.
Front Desk Clerk
Caritas Management
02.2022 - 11.2024
- Greeted guests warmly and provided check-in assistance.
- Managed multi-line phone system to ensure timely call direction for guest inquiries.
- Processed guest reservations and cancellations to enhance guest experience and streamline operations.
- Maintained cleanliness and organization of front desk area to create welcoming environment for guests.
Desk Clerk
PBS Staffing
Oakland, California
01.2019 - 12.2021
- Managed front desk operations to facilitate efficient guest check-in.
- Answered multi-line phone system, directing calls to enhance communication.
- Provided information about services, amenities, and local attractions to guests.
- Maintained cleanliness and organization of lobby and reception areas.
Selling Supervisor
Kragen Auto Parts
06.2004 - 05.2009
- Supervised daily operations of retail floor, ensuring smooth customer experiences.
- Trained new staff on product knowledge and sales techniques.
- Managed inventory levels, restocking shelves as needed for customer access.
Education
Domschool
Frankfurt, GermanySkills
- Multi-line phone management
- Front desk operations
- Customer service
- Communication skills
- Conflict resolution
- Problem solving
- Mail and packages
Timeline
Front Desk Clerk
Caritas Management
02.2022 - 11.2024
IHSS Provider
Self Employed Services
12.2019 - 12.2024
Desk Clerk
PBS Staffing
01.2019 - 12.2021
Selling Supervisor
Kragen Auto Parts
06.2004 - 05.2009
Domschool