Sandra Kay Smith
Gilbert
Summary
Dynamic professional with extensive experience in healthcare and customer service, including a pivotal role at The Therapy Groves. Proven ability in conflict resolution and team collaboration, enhancing patient outcomes through effective communication and adaptability. Committed to ensuring safety and comfort, while maintaining a professional demeanor in high-pressure environments. Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.
Overview
43
43
years of professional experience
Work History
Flight Attendant
GLOBAL CROSSING AIRLINES
Gilbert
07.2024 - Current
- Ensure passenger safety, comfort, and well-being by conducting safety checks, demonstrating emergency procedures, assisting with boarding, serving food/drinks, and responding to needs or emergencies, all while maintaining professionalism and adhering to strict FAA regulations.
Owner/President /Farmer
SANDYLAND INC.
Stanfield
03.2016 - 01.2023
- Developed and executed comprehensive planting/harvesting schedules, considering soil, climate, and market demand.
Certified Occupational Therapist Assistant
THE THERAPY GROVES
Gilbert
08.2017 - 01.2021
- Provide OT in a private school. Responsible to communicate to teachers/staff/parents therapy status of child with special needs and make recommendations weekly to ensure optimum learning in the classroom.
Assistant Therapy Director
A BRIGHTER AVENUE
08.2012 - 04.2016
- Implement, or assist occupational therapists with implementing treatment plans designed to help clients function independently. Educate staff in online documentation, new policies and procedures. Initiate problem solving and conflict resolution between parents, staff, physicians.
Certified Occupational Therapist Assistant
COESTER THERAPY
Gilbert
01.2008 - 08.2012
- Instruct patients and families in home programs, basic living skills, or the care and use of adaptive equipment. Communicate with PT/OT/Speech weekly to discuss progress and plan.
Senior Certified Occupational Therapist Assistant
CHICAGO INSTITUTE OF NEUROSURGERY
Chicago
01.1992 - 06.2007
- Evaluate clients before and after neurosurgery to obtain baseline and determine changes in status.
- Working as needed to complete evaluations to prepare for emergency surgery.
Hostess/server
INN ON THE PARK HOTEL
Madison
01.1983 - 01.1988
- Ensure smooth operation of service to high profile guests primarily political clientele.
Education
BS - Rehabilitation Psychology, Special Education
University of WI Madison
Madison, WIAssociate Degree - Occupational Therapist Assistant
Madison Area Technical College
Madison, WISkills
- Conflict resolution
- Interpersonal communication
- Team collaboration
- Stress management
- Professional demeanor
- Adaptability and flexibility
Timeline
Flight Attendant
GLOBAL CROSSING AIRLINES
07.2024 - Current
Certified Occupational Therapist Assistant
THE THERAPY GROVES
08.2017 - 01.2021
Owner/President /Farmer
SANDYLAND INC.
03.2016 - 01.2023
Assistant Therapy Director
A BRIGHTER AVENUE
08.2012 - 04.2016
Certified Occupational Therapist Assistant
COESTER THERAPY
01.2008 - 08.2012
Senior Certified Occupational Therapist Assistant
CHICAGO INSTITUTE OF NEUROSURGERY
01.1992 - 06.2007
Hostess/server
INN ON THE PARK HOTEL
01.1983 - 01.1988
BS - Rehabilitation Psychology, Special Education
University of WI Madison
Associate Degree - Occupational Therapist Assistant
Madison Area Technical College