Sandra Kuglitsch
Brooksville,FL
Summary
Dedicated professional with strong customer service skills, known for enhancing guest experiences and operational efficiency. Committed to fostering team collaboration and training to achieve outstanding service delivery.
Overview
8
8
years of professional experience
Work History
Cashier
Walmart
Brooksville, FL
12.2024 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product location, ensuring positive shopping experiences.
- Maintained clean and organized checkout area to enhance operational efficiency.
- Collaborated with team members to meet daily sales goals and improve service delivery.
Relief Manager
RaceTrac
Homosassa, FL
04.2024 - 10.2024
- Managed daily operations to ensure optimal store performance and customer satisfaction.
- Trained and developed team members on operational procedures and best practices.
- Implemented inventory management strategies to maintain stock levels and reduce waste.
- Enhanced customer service processes, resulting in improved guest experience ratings.
Senior Guest Services Manager
Cashwise
Dickinson, ND
08.2017 - 03.2024
- Led guest services team, ensuring exceptional customer experiences and satisfaction.
- Developed training programs to enhance staff performance and service quality.
- Implemented new operational procedures, improving efficiency in guest interactions.
- Analyzed guest feedback to drive strategic improvements in service delivery.
Education
Richard Milburn Academy
New Port Richey, FLSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Walmart
12.2024 - 12.2025
Relief Manager
RaceTrac
04.2024 - 10.2024
Senior Guest Services Manager
Cashwise
08.2017 - 03.2024
Richard Milburn Academy