Dedicated and motivated professional eager to contribute to the medical field with a friendly demeanor and strong work ethic. Known for quickly mastering new concepts and skills while thriving in collaborative environments that prioritize patient care. Results-oriented achiever with a proven track record of exceeding targets and driving success in fast-paced settings. Combines strategic thinking with hands-on experience to deliver impactful solutions that enhance organizational performance.
Overview
13
13
years of professional experience
Work History
Pharmacy Tech
Powell’s Riverside Pharmacy
Macon, GA
01.1988 - 01.1999
Managed inventory levels, ensuring availability of medications and reducing waste through effective stock rotation.
Collaborated with healthcare professionals to resolve prescription discrepancies and improve patient care outcomes.
Implemented workflow improvements that increased overall pharmacy efficiency and reduced processing times.
Ensured compliance with state regulations and pharmacy standards during daily operations and audits.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Counted and labeled prescriptions with correct item and quantity.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Sales Associate/Store Manager
Saveway Beauty Supply
Macon, GA
01.1986 - 01.1988
Provided exceptional customer service to enhance client satisfaction and loyalty.
Assisted with inventory management and stock replenishment to maintain optimal product availability.
Developed product knowledge to effectively recommend beauty supplies tailored to customer needs.
Developed strong relationships with repeat customers, fostering loyalty and increasing store traffic.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Highschool -
Southwest Highschool
Macon, GA
01.1986
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Answering customer questions
Prescription filling
Insurance verification
Supply restocking
Pharmacy and customer records management
Drug safety
Growth mindset
Curriculum implementation
File and document organization
Timeline
Pharmacy Tech
Powell’s Riverside Pharmacy
01.1988 - 01.1999
Sales Associate/Store Manager
Saveway Beauty Supply
01.1986 - 01.1988
Highschool -
Southwest Highschool
ADDITIONAL INFORMATION
Experienced in homeschooling and managing educational needs for four children from 1999–2018, demonstrating strong organization, time management, planning, and multitasking abilities.
Highly organized, detail-oriented, and goal-driven with the ability to prioritize responsibilities and meet objectives effectively.
Passionate about the healthcare field with previous experience as a Pharmacy Technician and a strong interest in expanding medical knowledge and skills.
Quick learner who is adaptable, dependable, and eager to develop new skills and contribute positively to a healthcare team.