Sandra Magana
Liberty,TX
Summary
Organized retail professional prepared to excel in supervisory capacity. Proven ability to manage store functions efficiently and support team members in achieving operational goals. Known for reliability and adaptability, effectively managing changing priorities and maintaining store standards. Skills include team leadership and operational oversight.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Key Holder
Boot Barn
Liberty, TX
03.2025 - Current
- Monitored team performance to support job responsibilities. Assisted with merchandise placement on the sales floor. Provided customer service to all store visitors.
Assistant Manager
Boot Barn
Baytown, TX
10.2019 - 12.2024
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Supervised and trained a team of 34 employees, providing guidance and support to maximize productivity
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Created training materials and conducted training sessions for new hires on company policies and procedures
- Analyzed sales data to identify trends and opportunities for improvement, implementing effective strategies accordingly
- Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team
Department Manager
Walmart
Baytown, TX
11.2016 - 12.2018
- Developed and implemented strategies to improve productivity and streamline processes
- Managed daily operations, including scheduling, inventory management, and customer service
- Collaborated with cross-functional teams to develop and execute marketing campaigns
- Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
- Maintained high standards of quality control to ensure customer satisfaction
Cashier
Burger King
Dayton, TX
09.2015 - 11.2016
- Communicated clearly and positively with co-workers and management. Resolved guest complaints promptly and professionally. Took initiative to find extra tasks when scheduled duties were completed.
Cashier
McDonalds
Liberty, TX
08.2013 - 03.2015
- Maintained work area in clean and neat manner. Correctly received orders, processed payment and responded appropriately to guests concerns. Quickly and efficiently processed payments and made accurate change.
Education
High school or equivalent -
Liberty High School
Liberty, TX01.2014
Skills
- Customer service
- Inventory management
- Sales leadership
- Leadership development
- Flexible work schedule
- Training and mentoring
Certification
Driver's License
Languages
Spanish
Native or Bilingual
Timeline
Key Holder
Boot Barn
03.2025 - Current
Assistant Manager
Boot Barn
10.2019 - 12.2024
Department Manager
Walmart
11.2016 - 12.2018
Cashier
Burger King
09.2015 - 11.2016
Cashier
McDonalds
08.2013 - 03.2015
High school or equivalent -
Liberty High School