Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Nealon

Rockford,IL

Summary

Dynamic and results-driven professional with a strong background in customer service at Amazon Associates. Proven ability to enhance shopping experiences through effective problem-solving and teamwork. Skilled in time management and inventory optimization, consistently improving operational efficiency. Adept at training and mentoring staff, fostering a collaborative work environment.

Overview

10
10
years of professional experience

Work History

Sales Associate

Amazon Associates
05.2022 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed orders efficiently to ensure timely fulfillment and delivery.
  • Maintained knowledge of current promotions, policies, and product features for effective sales support.
  • Collaborated with team members to optimize inventory management and restocking efforts.

Housekeeping Cleaner

Oregon Rehabilitation and Nursing Home
05.2019 - 09.2019
  • Maintained cleanliness and sanitation standards in guest rooms and common areas.
  • Operated cleaning equipment, including vacuum cleaners and floor scrubbers, efficiently.
  • Managed inventory of cleaning supplies, ensuring adequate stock levels for operations.
  • Trained new staff on proper cleaning techniques and safety procedures.

Supervisor

Sinnisippi Centers
04.2019 - 09.2019
  • Supervised daily operations to ensure adherence to organizational policies and procedures.
  • Trained and mentored team members on best practices and operational standards.
  • Implemented process improvements to enhance workflow efficiency and service delivery.
  • Managed scheduling for staff, optimizing resource allocation across various projects.

Resident Assistant

Cherryvale Place
03.2016 - 06.2018
  • Facilitated resident engagement through organized activities and events, enhancing community interaction.
  • Assisted residents with daily living tasks, promoting independence and well-being.
  • Monitored resident safety and health, responding promptly to emergencies and concerns.
  • Collaborated with healthcare providers to coordinate resident care plans effectively.
  • I also became leas aid and trained new employees and supervised others

Education

High School Diploma - General Studies

Alan B Shepard
Palos Heights, IL
05.1997

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength

Timeline

Sales Associate

Amazon Associates
05.2022 - Current

Housekeeping Cleaner

Oregon Rehabilitation and Nursing Home
05.2019 - 09.2019

Supervisor

Sinnisippi Centers
04.2019 - 09.2019

Resident Assistant

Cherryvale Place
03.2016 - 06.2018

High School Diploma - General Studies

Alan B Shepard